Question 1

What types of documents do you translate?

Accepted Answer

We translate a wide range of documents, including personal documents (e.g., birth certificates, marriage certificates, and academic transcripts), business documents (e.g., contracts, financial reports, and marketing materials), and official documents like driver’s licenses and immigration papers.

Question 2

Are your translations certified?

Accepted Answer

Yes, all our translations are certified and accepted by authorities in New Zealand and Australia. Our team includes NAATI-certified translators and NZTA-approved professionals, ensuring compliance with official requirements.

Question 3

How long does it take to complete a translation?

Accepted Answer

Most translations are completed within 24-48 hours, depending on the complexity and volume of the documents. Expedited services are available for urgent projects.

Question 4

How do I submit my documents?

Accepted Answer

You can securely upload your documents through our website. We accept scans, PDFs, and high-quality photos of your documents.

Question 5

How will I receive my translated document?

Accepted Answer

We deliver translations digitally via email. If needed, physical copies can be mailed to you at an additional cost.

Question 6

Are my documents kept confidential

Accepted Answer

Absolutely. We prioritize your privacy and use secure systems to handle your data. Your documents are treated with the utmost confidentiality and are not shared with third parties without your consent.

Question 7

What languages do you support?

Accepted Answer

We provide translations in over 50 languages, including Spanish, Mandarin, Hindi, Arabic, French, and German. Contact us if you don’t see your language listed.

Question 8

How much does a translation cost?

Accepted Answer

Pricing depends on the type and length of the document. Request a free quote through our website to get a clear estimate with no hidden fees.

Question 9

Can I request a revision if I find an error?

Accepted Answer

Yes, we offer revisions if needed to ensure your satisfaction and accuracy. Simply contact us with your concerns.

Translate Mate, your best choice for Certified Document Translations in Australia

Fast Processing: Average turnaround time is 24–48 hours.

Birth and Marriage Certificates. Transcripts and Diplomas. Police Clearance. Legal Documents.

NAATI-Certified translators for all languages

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Outstanding customer service, every time